XTB receives mixed reviews with strong praise for customer support, educational resources, and platform usability, but faces serious criticism regarding withdrawal difficulties, platform technical issues, and pricing manipulation concerns. Many users appreciate the personalized account management, comprehensive educational materials, and user-friendly interface. However, recurring complaints about withdrawal delays, verification processes, platform crashes during critical trading times, and concerns about price manipulation create trust issues. The broker appears to excel in customer education and support but struggles with operational reliability and transparency in withdrawal processes.
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