ZF

ZFX (Zeal Capital Market) Sentiment Analysis

3.8
/ 5 Rating
OVERALL SENTIMENT
NEGATIVE

Analysis Summary

The reviews reveal a deeply polarized experience with ZFX/Zeal Capital Market. While many users praise the platform for fast deposits/withdrawals, good spreads, and responsive customer service, there are serious allegations of account blocking when profitable, withdrawal delays/refusals, and potential fraudulent practices. The most concerning pattern is multiple reports of the broker blocking accounts or refusing to process withdrawals when clients are profitable, with some users losing hundreds of thousands in profits. Positive reviews highlight fast transactions, good trading conditions, and helpful support, but negative reviews describe systematic issues with fund recovery and potential scam behavior.

Pros
Fast deposits and withdrawals (when processed)
Good spreads and trading conditions
Responsive customer service in many cases
User-friendly trading platform
24/7 customer support availability
ECN accounts with low spreads
Good execution speed
Variety of trading products
Helpful staff for new traders
Cons
Account blocking when users make profits
Withdrawal refusals and delays
Excessive KYC requirements as withdrawal barriers
Complete profit confiscation in some cases
Threatening behavior toward users who complain publicly
Poor customer service response times for serious issues
Platform outages during crucial trading moments
Hidden fees and unfavorable slippage
Manipulation of trade execution prices

Recurring Praises

What users consistently appreciate

Fast deposit and withdrawal processing
Good spreads and trading conditions
Responsive customer support
User-friendly platform
Reliable broker for regular trading

Recurring Issues

Common complaints from users

Withdrawal delays and refusals
Account blocking when profitable
Excessive verification requirements
Poor customer service response
Platform technical issues
Profit confiscation

Platform Features

Most frequently mentioned features and services

Withdrawal/deposit speed
Customer service quality
Trading spreads
Platform reliability
Account verification process
MT4 platform